FAQ

We sell professional grade cosmetic products, some of which are locked due to their ingredients, formulation or technique of use. These are intended for professional beauticians who are able to make a Professional Trade Account.

Simply by sending us an email with attached proof of your qualifications in the beauty and cosmetics industry. Please have a look here for a more detailed explanation.

If you would like to return your order, we offer a 14 day return policy from day of delivery. Please contact us via email, phone or post as soon as possible. For more information please visit Returns and Refund Policy page.

Procosmeticsuk is a UK based company and unfortunately does not deliver internationally. 

We operate and dispatch orders Monday to Friday, from 9:00am to 17:00pm London, England time.
For standard deliveries, orders will be dispatched within 2 working day.
For express deliveries of any kind, orders placed before 11:30am will be dispatched same day. 
We do not dispatch orders Saturday to Sunday or on Bank Holidays.